all messed up

had to terminate someone today. felt really really bad to ask someone to go. she has a young daughter here and she's a foreigner. terminating today means she has to leave the country within 7 days. it's painful but as the saying goes, "short pain is better than prolonged pain".

her communication skills somehow hasn't improved alot as in i often hear negative feedback on her customer service skills from all aspects (ie. customers, sales pple, management team). really had to let her go even though i'm short of manpower.

i feel so bad being the evil one. bo bian... wish her all the best.